Refund Policy
Last updated: May 12, 2026
1. Overview
This Refund Policy explains how refund requests for Easy App Studio purchases are handled.
2. Demo period
Easy App Studio may provide a demo period inside the installed app so users can evaluate the product before purchasing a full license.
3. Refund requests
If you believe a purchase was made by mistake or the product does not work as described, contact support with your order details and a description of the issue. Refund requests are reviewed case by case.
4. Third-party payment providers
If your purchase was processed by a third-party payment provider, app store, marketplace, or reseller, refund timing and eligibility may also be governed by that provider's refund rules.
5. Non-refundable cases
Refunds may be declined for misuse, violation of the Terms of Service, completed services, repeated refund abuse, or issues caused by unsupported environments, third-party services, or user-controlled project configuration.
6. Processing time
Approved refunds are returned through the original payment method when possible. Bank and provider processing times can vary.
7. Contact
For refund questions, contact Easy App Studio through the support channel provided with the product.